Privacy Policy

Akarigo (“We,” “Us,” “Our”) is dedicated to protecting your privacy. This policy explains how we collect, use, and secure your personal information, ensuring compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By engaging with Akarigo or visiting our website at www.akarigo.com, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We might collect and process the following kinds of data:

1. a) Information You Provide to Us:
   You may provide personal details through forms on our website, communication via phone or email, or by interacting with us through other channels. This information can include your name, phone number, email, and any other details required to provide our services or answer your questions.
2. b) Information We Receive from Third Parties:
   We may obtain information about you from third parties, such as business partners or service providers who assist us in delivering our services.

2. Legal Basis for Processing Personal Data

Our personal data processing follows the UK GDPR and the Data Protection Act 2018.The legal bases for processing your data may include:

• Performance of a Contract: Processing personal data to fulfil our contractual obligations to you.
• Legitimate Interests: Processing necessary for our legitimate interests, such as business development, enhancing services, and marketing, provided these interests do not override your rights.
• Consent: Where you have explicitly consented to the processing of your data, such as for marketing purposes.
• Legal Compliance: To meet legal or regulatory obligations.

3. How We Use Your Information

We might find use for your personal data for the following:

• To fulfil our contractual obligations, including providing requested services or products.
• To respond to inquiries or requests made through our website or communication channels.
• To provide you with information on services that may be of interest.
• To alert you of any changes to our services.
• To ensure effective presentation of our website content on your device.
• To meet regulatory requirements and legal obligations.

4. Sharing Your Information

We may share your personal data with:

Business Partners and Service Providers:
To assist in fulfilling contracts, processing payments, or providing related services. These third parties are bound by confidentiality agreements and required to protect your personal information.

Legal and Regulatory Requirements:
If required by law, we may share your information to comply with legal obligations, protect our rights, or respond to lawful requests by public authorities.

We will not sell or disclose your personal data to third parties for commercial purposes without your consent.

5. International Data Transfers

As Akarigo operates internationally, your data may be transferred to, and stored in, countries outside the UK, including our office in India. We take measures to ensure that adequate protection is in place for any international data transfers, in accordance with the UK GDPR and relevant regulations. By submitting your personal data, you consent to these transfers, storage, and processing.

6. Security of Your Data

We implement stringent security measures to protect your personal data from unauthorised access, alteration, or disclosure. While we take reasonable precautions to safeguard your data, no system is entirely secure, and we cannot guarantee absolute security.

7. Your Rights Under UK GDPR

You have the following privileges regarding your personal data under the UK GDPR:

• Right of Access: You have the right to see what personal information we have about you.
• Right to Rectification: You may ask us to correct any inaccurate or incomplete data we hold.
• Right to Erasure: You can request that we delete your personal data, subject to any legal or contractual obligations.
• Right to Restrict Processing: You have the right to request that your data be restricted from being processed under specific conditions.
• Right to Data Portability: You have the right to obtain your personal information in an organised, machine-readable manner.
• Right to Object: You may object to the processing of your data for direct marketing or where we rely on legitimate interests as the basis for processing.

To exercise any of these rights, please contact us at info@akarigo.com.

8. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal obligations, dispute resolution, and enforcement of our agreements. After this period, data will be securely deleted.

9. Changes to This Privacy Policy

We might update this policy to reflect changes in our practices or legal responsibilities periodically. Any updates will be posted on this page, and significant changes will be communicated via email or through our website.

10. Contact Us

If you have any questions or issues about this privacy policy or our data protection policies, please contact us at:

Akarigo Ltd
20-22 Wenlock Road
London, N1 7GU
Phone: +44 (0)203 951 0012
Email: info@akarigo.com

Akarigo Canada Pvt Ltd
10 Four Seasons Place, Suite 1000
Etobicoke, Ontario, M9B 6H7
Phone: +1 437 553 4494
Email: canada@akarigo.com

India Office
t/a SQUAD SOFTWARE PVT. LTD.
Level 6, JMD Regent Square
M. G. Road, Gurgaon,
India, 122 001
Phone: +91 11 6648 1860